FAQs

What density are your wigs?

All of our Lace wigs are 180%.density. We do not sell 150% density lace wigs which are the normal lace wigs volume. We do this to offer much more fuller wigs than normal.

 

How much do the bundles weigh?
One bundle weighs 100g.



How much hair do I need for an install? 
1. If you are getting a bob 8-14 inches (2) bundles are recommended.

2. For a full sew in or quick weave (3) are recommended when using 18 inches and above.



How long does the hair last?

 PREMIUM VIRGIN HAIR: Hair can last up to 18+ months or longer with proper hair care maintenance

LUXE XTENSIONS: Can last between 3 to 4 years with proper hair maintenance.


Does the hair shed?
Just as natural hair, extensions shed as well. Very minimal shedding.


How do I pay?
All payments are made  with credit, debit, BUY NOW PAY LATER option as well as Paypal . If you do not have a Paypal account you will not have to create one before check out! Just click the pay with debit/credit option on the Paypal page after clicking completing your shipping info.


How long does shipping take?
SEE OUR SHIPPING POLICY


What is the return & exchange policy?
SEE OUR  RETURN POLICY PAGE


Where do you ship?
U.S. Domestic,If you're out of country text to place an order.

Can changes be made to my order?

Once your order is place, you have 24 hours to make changes or to cancel your order before it is processed. PLEASE BE SURE ON WHAT YOUR ORDERING BECAUSE ALL SALES ARE FINAL!


Can I pick up my order?

No, But we can deliver your order only if your in our local region.
If not local, all other orders placed online has to be shipped for seller protection.



We are not responsible for lost packages in the mailing system. 

We are not responsible for incorrect address entered by you as the customer.

HAIR CARE TIPS

I'm so excited I just got my hair, but what should I do now?
Co-Washing your hair is highly recommended with any purchase of hair.

For all hair use sulfate FREE shampoo and conditioners. (Such as: Cantu Shea Butter, Argan Oil, Mizani, Coconut Milk, and etc.)

After washing and conditioning always air dry your hair, but if your appointment is in the next hour yes it is okay to blow dry your hair, but always try to plan ahead of time for the perfect look!

Always treat your hair like your real hair or BETTER! Don't cheat yourself ,use great quality hair products to keep the hair soft, and manageable.


It's time for bed what should I do to my hair?
 Before going to bed gently brush your hair with a wig brush or comb through it softly with a wide tooth comb.

If you have straight hair wrapping it is recommended, if you have curly hair braid it into two braids, or you can tie hair in a pony tail and cover it with a silk satin cap, scarf, or bonnet.

Never sleep on wet hair!


I want to style my hair and I don't feel like going to the salon, what are my options?

If you want to add some every days curls or even night out curls flexi-rods will always get the job done. They provide a long lasting curling, and also does not take long to do. You can sleep with your flexi-rods under your silk base scarf or bonnet to wake up with the perfect curls!

When taking out flexi-rods just simply unravel them and add light oil (NEVER add too much) to your hair, then finger comb through your hair to get the perfect style that you are looking for.

If you have body wave, loose wave, or even straight hair you can purchase a curling iron or wand curler to enhance your look.


WARNING:
If you use the wrong products on your extensions you may damage your hair which will result in dry hair and tangled extensions. When applying heat to the hair always use a heat protectant. USE ALCOHOL FREE PRODUCTS

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